Get in touch with us!

We at MaxGaming have the world's best customers, and naturally, we match this with the world's best customer support. We are often praised for our support's great reception and professional customer service, something we are immensely proud of. The bar is sky-high, and we do not compromise regarding support - it should always be first class. We are ready to help you regardless of technical problems, pre-ordering a particular product, our stock status, or advice about a purchase.

Do not hesitate to get in touch with us via e-mail. We offer these services for the customer to receive the best help possible in the way that best suits your preferences. Our working hours for customer service/support are weekdays between 08:00 and 17:00 (Central European Time (CET: UTC+01:00), and down below, you can see the different mail addresses to contact the correct department directly for faster service.

General questions or concerning orders

If you need to contact us concerning products or general questions, you are welcome to contact us at [email protected]. We will help you regardless if it is about changing an item, cancellations or if you have any other questions. Just send us an e-mail so we can aid you in the best possible way. If you have questions about your order, please provide an order ID or customer registration number so we can easily find your order.

Support

This is where you can turn after you receive your order. For example, if you need help with how a product works or would like to return it. If you want to return or complain about an item, contact us at [email protected]. We will send you further instructions once we have received your case. Provide your order ID in the subject/heading.